1. Do I need a doctor’s referral to see any of your clinicians?
You do not need a referral to book an appointment. You can book a treatment at a time that suits you. Some private insurance providers will however require a referral from the GP.

2. What is a podiatrist?
A Podiatrist is a medical professional that specialises in the diagnosis, prevention, management and treatment of the lower limb (generally regarded as specialists in foot and ankle conditions). To become a Chiropodist/Podiatrist you will need to undertake a three/four year full-time degree in Podiatric Medicine and complete 1000 hours of supervised clinical practice. Podiatrists are regulated by the Health and Care Professions Council.

3. What happens in a Podiatry appointment?
Following booking your appointment, we firstly require a medical history form to be completed. This can be completed prior to the appointment, though if you have any questions do save them for the practitioner.

Much like visiting the dentist, your consultation will be with a practitioner where you will sit in a podiatrists chair. The podiatrist will ask questions prior to any treatment being given, and if applicable, discuss the treatment options available. Treatment will not be undertaken until you have given consent.

Dependent on your individual needs, a variety of different pieces of diagnostic equipment and tests may be used.

Treatment can often commence during your initial assessment; however, this depends on the problem at hand and is not always the case.

4. What should I bring to my First appointment?
If you have not already completed the secure, online medical history form, please bring a full list of any medication you are currently taking. If you are wearing nail varnish please remove it prior to your appointment. If you are arriving with an injury or for sporting purposes, please bring 2-3 pairs of regularly worn shoes. If you wear insoles or orthotics, please also bring these with you to your appointment.

5. How much will my appointment cost?
Please see prices.

6. I am embarrassed about my feet . Should I be?
Absolutely not. We are here to help!

7. Do the treatments hurt?
A common concern. Conditions such as in growing toenails may be sensitive to treat, however great relief is typically experienced following the treatment of the painful area. In some cases anaesthetic may be used to make your treatment more comfortable.

8. Is the treatment hygienic?
Our team of degree qualified and HCPC registered Podiatrists use aseptic techniques. Our equipment goes through a three tiered sterilisation process in the same way that dentists equipment is cleansed. These techniques coupled with our clean clinical environment prevent the spread of infection. We are regulated by both the HCPC and the College of Podiatry and adhere to their high standards.

9. Why do I need regular foot health tests if I am diabetic?
At ChilternWellbeing we take diabetes seriously because Diabetes is the leading cause of ulceration and amputation. Poorly controlled diabetes can lead to:

  • Peripheral neuropathy – damage to the nerves supplying the feet and legs.
  • Peripheral arterial disease – damage to the blood vessels supplying the feet and legs.
  • Weakened Immune system – reduced ability for the body to fight off infections.
  • Retinopathy – impaired eyesight.
  • Nephropathy – impaired kidney function These factors mean that you may not notice an injury due to nerve damage or poor eyesight. Reaching your feet may become difficult due to swelling caused by kidney damage, and wounds may be slow to heal due to poor blood supply. Your body may not be able to fight off an infection effectively. Regular treatment by a Podiatrist can drastically reduce your risks of suffering from diabetic foot complications.

10. Do you do home visits?
Yes we do. Contact us to make an appointment

11. What is your DNA Policy?
We understand that there are times when you must miss an appointment due to emergencies or obligations for work or family. However, when you do not call to cancel an appointment, you may be preventing another patient from getting much needed treatment. Conversely, the situation may arise where another patient fails to cancel and we are unable to schedule you for a visit, due to a seemingly “full” appointment book. If an appointment is not cancelled at least 24 hours in advance you will be charged the full amount of your appointment fee.

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