What to expect at your
first appointment.
From the moment you walk in to the moment you leave, your first visit is built to be calm, clear and reassuring.
A warm welcome, every time
Booking your first appointment is simple — online, by phone or by email. Before you arrive we’ll send you a secure online medical history form to complete in your own time.
- Bring a list of any medication you currently take.
- Bring 2–3 pairs of regularly worn shoes (especially for pain or sports concerns).
- Bring any existing insoles or orthotics.
- Please remove nail varnish before your appointment.
Your clinician will explain everything they’re finding, discuss your options, and only begin treatment once you’ve given consent. Most issues can be assessed and started on the same visit.
Your journey at
Chiltern Wellbeing.
A simple, proven pathway that takes you from your first phone call to feeling at home in your feet again.
Initial Consultation
A thorough assessment to understand your symptoms, lifestyle and goals. You leave knowing exactly what is going on and why.
Personalised Treatment Plan
We design a clear, evidence-based plan tailored to your condition, recovery timeline and the activities you want to get back to.
Expert Treatment
World-class care from HCPC-registered podiatrists using advanced therapies — MLS laser, shockwave, custom orthotics and more.
Ongoing Support
We stay with you through recovery, adjusting your plan as you progress so you always know the next step.
Follow-up & Prevention
Regular reviews keep your progress on track and help prevent issues from coming back, so you stay active for life.